DOTr and LTO formally launches 24/7 Command Center

Back in September of last year, the Land Transportation Office (LTO) began the pilot testing of their new mobile app, the CITISend. In a nutshell, the CITISend is a mobile app that would make it easier to report a lost or stolen vehicle, sale of a vehicle, and even report an unruly motorist such as a kamote rider.

Need to report a kamote rider? Call LTO’s Command Center image

Now the backbone for the new mobile app is fully operational. Dubbed as the LTO Central Command Center (C3), it will be in operation 24 hours a day, 7 days a week, with agents ready to process the public concerns with regards to road safety, vehicle-related crimes and the like.

Reiterating the Department of Transportation’s (DOTr) uncompromising stand on road safety, Sec. Arthur Tugade said the LTO C3 and incident reporting mobile app CitiSend will serve as the road user’s direct line of communication with the LTO.

“There is no substitute to safety. Itong instrumento na ito ay isang magandang system kung saan makakatulong ito sa pagganap at pagbago ng safety sa ating mga kalsada (this system is a key instrument to make our roads safer),” Secretary Tugade added.

Need to report a kamote rider? Call LTO’s Command Center image

A technical innovation design to ensure road safety and public awareness nationwide, the LTO C3 will serve as the central nerve of the agency’s Operations and Law Enforcement Service in which the surveillance monitoring, coordination and alarm monitoring shall be performed in accordance with the agency’s mandate under Republic Act No. 4136 entitled, “An Act to Compile the Laws Relative to Land Transportation and Traffic Rules, to Create a Land Transportation Commission and for Other Purposes.”

The C3 will also serve as the joint LTO and Philippine National Police (PNP) Operations and Control Center in compliance with Republic Act No. 10883, or otherwise known as the “New Anti-Carnapping Act of 2016”; and Republic Act No. 11235 “An Act Preventing and Penalizing the Use of Motorcycles in the Commission of Crimes by Requiring Bigger, Readable and Color-Coded Number Plates and Identification Marks, and for Other Purposes” aka “Doble Plaka Law”.

Need to report a kamote rider? Call LTO’s Command Center image

LTO Assistant Secretary, Edgar Galvante, also underscored the importance of the establishment of C3 saying that the project “is one of the flagship programs that the LTO has dared to pursue and was built to empower each and every road user.”