Significant improvements that are expected to boost customer experience are set for SCTEX as the programmed system upgrade totaling PHP162-million will be completed within the year, the NLEX Corporation announced.
The project, which started in 2020, includes the upgrading of the radio frequency identification (RFID) system and network switches, the installation of RFID early detection feature, automatic license plate recognition (ALPR), and contactless card readers, and the replacement of toll system equipment such as the toll fare indicator, lane status indicator, traffic control gate (TCG), automatic vehicle classification (AVC) device, and loop detector.
“These comprehensive and integrated enhancements are part of our goal to serve our motorists more efficiently. We always ensure that we continually upgrade our system and equipment to deliver convenient and reliable service to our motorists,” said NLEX Corporation President and GM, Luigi Bautista.
This year, all toll lanes in SCTEX will be furnished with new toll system equipment once the replacement of 46 units of old equipment for 33 toll lanes is completed. To facilitate faster and more accurate transactions, 10 loop detectors and eight TCGs in Clark South A, Tipo, and SFEX, and eight AVC devices in Clark North A (Dolores), San Miguel, Dinalupihan, Floridablanca, and Tipo will be upgraded.
Ten toll fare indicators in SFEX, Tipo, Clark South A, and Tarlac will also be replaced for better viewing of tollway fees, while 10 lane status indicators in Clark South B, Tarlac, and SFEX will be changed for greater visibility, especially for those driving at night.
In 2021, the company replaced 76 units of the said lane equipment covering 39 lanes of the entire expressway system and finished the network switch upgrade in all lanes, which has since resulted in quicker processing of transactions due to the improved network latency and increased bandwidth.
The RFID lanes in SCTEX have also been equipped with upgraded RFID early detection features and contactless card readers since 2020. Initial implementation of the ALPR was also done in Tarlac Toll Plaza. Aside from the technology enhancements, the tollway company is also undertaking infrastructure improvements along the SCTEX such as the annual pavement repair program, the ongoing repair and strengthening of Pasig Potrero Bridge, and the road raising project at Dinalupihan for motorists’ safety.
NLEX Corporation is a subsidiary of the Metro Pacific Tollways Corporation (MPTC), the toll road arm of the Metro Pacific Investments Corporation (MPIC).