Lalamove has recently released a statement regarding partner-drivers' complaints over Lalabags and their PhP200 monthly rental.
The company stresses that the use of the bag is optional and has not been imposed upon partner-drivers since 2018. Lalamove has reached out to MotoPinas.com to clarify the matter..
What follows is their official statement regarding the matter:
Magandang Araw mga Partner!
Ito ay isang pahayag tungkol sa issue ng Lalabag rental payment na dinadaing ng maraming partner drivers sa ating komunidad. Simula pa noong 2018, naging patakaran na po ang optional availment ng mga Lalabags. Bukod sa pagiging representasyon ng Lalamove ang mga bag na ito, pagmamay-ari pa din po ito ng ating kumpanya. Hindi po ibinibenta ang Lalabags. Lahat po ng ating mga motorcycle partner drivers ay maaring bumyahe kahit walang Lalabag. Optional ang pag-avail ng Lalabag sa karampatang upa na Php 200 kada buwan. Kung sakaling kailangang palitan ang Lalabag dahil sa wear and tear, maari pong dalhin ito sa aming mga opisina. Nawa'y malinawan po ang lahat ng aming partner drivers at patuloy po kayong mag-ingat inyong mga byahe.
(Good day partners!
This is in reference to the issue regarding Lalabag rental payments that have been a cause for concern of partner drivers in our community. Since 2018, the company has made it a policy to make the availment of the Lalabags optionals. Besides serving as representation for Lalamove, the company still retains ownership of these items. They are not for sale. All partner drivers are permitted to travel and transact without the Lalabag. Availing of the Lalabag is purely optional on the condition of a PhP200 monthly rental fee. If the Lalabags need to be changed due to wear and tear, they may be brought to our offices for replacement. We hope this clarifies the issue for all our partner drivers and that you continue to ride safely.)
The company hopes that this statement clarifies any issues partner-drivers may have. Use of the bag is not compulsory and it may be replaced if there is any damage.