In the day and age of social media, it is sometimes easier to vent our grievances on Facebook. Additionally, people have also used social media to report unruly road users with the hopes that their posts will go viral enough for the authorities to notice.
With the inauguration of the Land Transportation Office’s (LTO) Central Command Center (C3) last February, implementing traffic laws and penalizing those who break them is now faster and much more convenient for the public.
There is no need to post publicly. You can just report directly and privately.
LTO Command Center
The new LTO C3 is a state-of-the-art facility that is open 24 hours a day, 7 days a week, and is manned by specialists ready to process the public concerns with regard to road safety, vehicle-related crimes, and even complaints related to the LTO and its offices nationwide.
Instead of posting on social media which could sometimes backfire due to relevant privacy laws, the public can now send their grievances directly to the LTO via the CitiSend mobile app.
CitiSend is a simple and easy-to-use mobile app where people can report their grievances related to traffic laws/traffic violators, lost or stolen vehicles, and poor services of some LTO offices.
All the public need to do is to download the app via the Apple App Store or Google Play. Once downloaded, one must create a username and password to log in. From there, you can upload a photo or video of a traffic violator, relevant information about a lost or stolen vehicle, and much more.
The information on the app will then go directly to the LTO’s C3 for proper disposition and action.
Besides the CitiSend app, the public may also reach C3 by dialing 1-342-LTO (1-342-586). We have once again tried contacting this number and after just two rings, an operator answered the call.
So next time you want to report an erring motorist or anything that concerns the LTO, help the authorities make our roads safer by contacting C3.